Customer References and Testimonials
IEX, A Nice Company located in Richardson, Texas, focused on customer call center applications developed, supported and documented by a staff of over 100 employees.
Solution for Operations was to provide a VMware infrastructure with Dell Servers, network, and EqualLogic hardware. Software included VMware vSphere, vCloud and Veeam back-up and Management Suite used by over 50 development/support employees.
Resulting Benefit was a 50% improvement in computer resources, accelerated application development and support of client issues. Application versions are set-up in minutes, not hours resulting in more productivity.
Contact: Jack Davis, Program Manager, R&D Datacenter; 972-643-4568; email@example.com
City of North Lauderdale located in Southern Florida supporting 150 city employees using Microsoft applications. General office, accounting and citizen focused applications in this bedroom community.
Solution for Operations was to provide a VMware infrastructure with Dell Compellent SANs at the production and disaster sites along with Force 10 storage switches. They are now running Active/Active operation sites.
Resulting Benefit was a reduction of staff operational time eliminating weekend work and most evenings since the redundant systems, data and back-up verification can be done during the week with little downtime and 24 by 7 citizen support.
Contact: Charles Wolfe, Network Administrator; 954-722-0900x457; firstname.lastname@example.org
Oklahoma Wesleyan University serves 350 faculty and 3,000 students with a Virtualized IT Microsoft infrastructure to support the private education with multiple campuses in Oklahoma.
Solution for Operations is to support a large network with over 120 Aruba secured wireless APs , IBM blades and SAN for support of both the academic and student side applications. For three years, they have used a Dell KACE K1100/K2000 appliance supporting the inventory and images of all PCs.
Resulting Benefit was a limited staff able to provide higher quality access and secured internet to all users along which has allowed the staff to use “student support desk” for users with focused training and minimal downtime.
Contact: Eric Goings, Director of Information Technology; 918-335-6257; email@example.com
Alteras, is private software developer for the retail trade in Dallas. IT supports about 100 employees and contractor both domestically and internationally migrating mainframe applications to Microsoft platform.
Solution for Operations: Assisting in the purchase of a phased-in Virtualized solution with Dell EqualLogic SAN and servers that make a highly available environment for Microsoft and Unix development operations.
Resulting Benefit was a 24 by 7 day shop supporting project and staff to meet deadlines and leveraging the latest technologies to gain new contracts and keep existing customers pressing to lower costs and time to market.
Contact: Casey Kupiec, Director of Information Technology; 469-385-7222; firstname.lastname@example.org
Grand River Dam Authority is a State of Oklahoma agency which supports over 1,000 employees throughout the state to monitor and transmit electrical power from dams and power generation plants.
Solution for Operations allowed for a SafeNet solution to provide encrypted TCP/IP communications from its two operations to all facilities.
Resulting Benefit is the complete end to end DOD data and instructions encryption for managing all controls in their network supporting electric generation.
Contact: Brian Howard; Operations Supervisor; 918-610-9714; email@example.com
Tulsa Allergy Clinic has 4 locations in Tulsa with expansion plans over the next couple of years. They have 100+ desktops with Windows 7 in Microsoft infrastructure supporting web applications.
Solution for Operations for a highly available infrastructure built on Dell UPS, switches and servers. They recently implemented a KACE K1100 PC image management appliance supporting 100 PC users.
Resulting Benefit is the proactive support of all users, minimize power by forcing all PCs to be turned off after work and before 8AM in the morning. Phone support is a part of the KACE tool.
Contact: Clint Ryan; IT Administrator; 918-806-7757; firstname.lastname@example.org
Medical Center Hospital of Odessa serves the Western part of Texas with 500+ beds and staff of over 2,000 users as a training hospital to Texas Tech.
Solution for Operations for a virtualized farm of 39 servers with over 600 concurrent users running McKesson applications along with Adobe software and thin clients using Wyse and HP Thin clients along with EMC storage.
Resulting Benefit is the support of Citrix and Virtualization technology in their Data Center meeting HIPPA requirements for data security.
Contact: Brad Shook; Director of Information Technology; 432-640-2013; email@example.com