Support

STSG Methodologies and Support Structure

STSG provides two levels of phone support; 5 by 10 and 7 by 24. New users will receive an "866" phone support contract to address any issues you have with our software and services. We will support 3rd party interfaces for provisioning with application alliances to each vendor, incorporating user provisioning standards. STSG also supports tightly control passwords, two-factor authentication, audits, and across trusting and non-trusting Domains & Forrest between systems depending on the application.

 

 

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